This is how you delete your TrackDrawer account and all the data linked to it. You can do it in the app, on the website or by email.
Open the TrackDrawer app, go to Account and choose Delete account. Type DELETE to confirm.
Sign in on trackdrawer.com, open the account menu and choose Delete account. Type DELETE to confirm. The button on this page takes you straight there.
Can't do it yourself? Email [email protected] from the address of your account and ask us to delete it. We do it within 30 days and confirm by email.
Immediately and permanently: your account at Clerk (our sign-in partner), all your plans, your stock and your own items, your rolling stock, your share links with their visit counts, your Railfolio, the photo of your table, your cab time and any emails that were still scheduled.
Invoice and payment data held by Stripe are kept for seven years, as accounting law requires.
Server log lines (without IP address) disappear by themselves after 7 days, session recordings of the usage measurement after at most 30 days.
A running subscription bought on the website is stopped: it no longer renews and ends at the end of the paid period. A subscription through Apple or Google is cancelled by you in your App Store or Google Play account.